Comments on: Professional Courtesy http://www.akawebdesign.com/2009/08/14/professional-courtesy/ Longtime nerd. Rockstar developer. Mon, 30 Jan 2012 03:36:02 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Arthur Kay http://www.akawebdesign.com/2009/08/14/professional-courtesy/#comment-54 Arthur Kay Sat, 15 Aug 2009 13:30:41 +0000 http://blog.akawebdesign.com/?p=211#comment-54 I'm not stalking you. It's called Google Webmaster Tools - it tells me when there's a link into my website. It didn't take a genius to figure out who was "extidiot". I feel like you insulted me on my own blog and then again on the Ext forums - not cool. It honestly struck a nerve. Like I said, I have a lot of respect the support team *including you* (your forum label has "Ext Support Team"). You guys spend countless hours helping people... but you can't be annoyed be people asking the same questions. It's simply going to keep happening and being rude isn't going to change that. The others on the support team are generally quite nice about answering the same questions. I still can't tell if you actually think I'm an idiot, but you're clearly annoyed by the point I'm addressing. I originally brought up the question on the Ext forums (no one else had asked it before, btw) and then wrote my original blog post as a follow up. I don't appreciate being singled out to be made the butt of a joke - that's all. I’m not stalking you. It’s called Google Webmaster Tools – it tells me
when there’s a link into my website. It didn’t take a genius to figure
out who was “extidiot”. I feel like you insulted me on my own blog and
then again on the Ext forums – not cool. It honestly struck a nerve.

Like I said, I have a lot of respect the support team *including you*
(your forum label has “Ext Support Team”). You guys spend countless
hours helping people… but you can’t be annoyed be people asking the
same questions. It’s simply going to keep happening and being rude
isn’t going to change that. The others on the support team are
generally quite nice about answering the same questions.

I still can’t tell if you actually think I’m an idiot, but you’re
clearly annoyed by the point I’m addressing. I originally brought up
the question on the Ext forums (no one else had asked it before, btw)
and then wrote my original blog post as a follow up. I don’t
appreciate being singled out to be made the butt of a joke – that’s all.

]]> By: The idiot http://www.akawebdesign.com/2009/08/14/professional-courtesy/#comment-53 The idiot Sat, 15 Aug 2009 07:04:13 +0000 http://blog.akawebdesign.com/?p=211#comment-53 Don't be so prissy. 1. ExtIdiot is just a name I made up for myself. It's annoying being asked for names, so I invent stupid ones. 2. I have no connection with the ExtJs company. I just post to help people and try to make them remember the post. A lot of the time this works. 3. Over the past 4 years I see the same questions come up time after time after time after time after time after time after time after time after time after time. Mostly because people go into the whole RIA world completely blind. They have no knowledge of DOM structure, CSS, object-based Javascript techniques, HTTP communication. And they expect some kind of mind reading magic which takes random code, and creates something which looks like an image which exists only in their head. And then they won't read the documentation which is very large, very descriptive, fully cross linked, and contains all the techniques one can use. No, they get other people to go and find the information, and the post the SELF SAME INFORMATION in the forum. It means more to people to get the SAME information in that way. Copy/pasted instead of finding it themselves. 4. Are you stalking me? Don’t be so prissy.

1. ExtIdiot is just a name I made up for myself. It’s annoying being asked for names, so I invent stupid ones.

2. I have no connection with the ExtJs company. I just post to help people and try to make them remember the post. A lot of the time this works.

3. Over the past 4 years I see the same questions come up time after time after time after time after time after time after time after time after time after time. Mostly because people go into the whole RIA world completely blind.

They have no knowledge of DOM structure, CSS, object-based Javascript techniques, HTTP communication. And they expect some kind of mind reading magic which takes random code, and creates something which looks like an image which exists only in their head.

And then they won’t read the documentation which is very large, very descriptive, fully cross linked, and contains all the techniques one can use.

No, they get other people to go and find the information, and the post the SELF SAME INFORMATION in the forum. It means more to people to get the SAME information in that way. Copy/pasted instead of finding it themselves.

4. Are you stalking me?

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